RELEVANT AREAS
Enterprise Experience, Artificial Intelligence
ROLE
Product Lead, Designer (Team of 2)
TIMEFRAME
2 Months
PROBLEM
The project initially launched without any designers involved.
The project was initially launched without design involvement, which led the development team to seek design expertise later in the process, introducing setbacks in an already time-sensitive project with a limited budget.
MAIN CHALLENGES
What other challenges were we facing?
Challenges included inheriting an AI chatbot built without design input, navigating the complexity of AI, addressing diverse global user needs, and working with limited resources—just two designers and no researchers.
HOME
Redesigned the home screen to improve usability, visual clarity, and user engagement.
We refined the visual hierarchy to help users quickly scan and understand the tool’s capabilities with greater clarity and efficiency.
BEFORE
AFTER
REPORTING
Utilizing artificial intelligence to reimagine the everyday employee workflow.
This reporting flow hadn’t been built yet, giving us the opportunity to collaborate with the developer to explore how best to visually represent a tool designed to automatically generate reports for employees. We decided on a split-screen layout, allowing users to edit their report on the left while live-previewing changes on the right.
BEFORE
AFTER
DATASETS
Designing a flow that more than a techincal developer can understand.
Data sets can be complex, and the previous presentation style added to the confusion. We restructured the layout to make the different properties in the table easier to understand and navigate.
BEFORE
AFTER
PROCESS
We maintained regular touchpoints with the developer to stay aligned, address challenges early, and uncover opportunities to enhance the user experience. Throughout the design process, we shared updates frequently to proactively identify and resolve any design or development constraints.
RESULTS
Our involvement as designers helped keep the team on track to deliver the product on time, while also elevating the overall user experience.